Start small, scale when you're ready
Basic
Get started with WhatsApp ads & WhatsApp API
- Unlimited free service conversations (Live chat replies to user messages)
- WhatsApp business API
- WhatsApp blue tick application
- Click to WhatsApp ads manager
- Upload & manage contacts
- Upto 10 tags
- Upto 5 custom attributes
- Template messages with APIs
- 1 owner + 5 free agents included. Additional agents at £20/ month each
- Upto 5 custom attributes
- Smart audience segregation
- Broadcasting & retargeting
- Multi-Agent live chat
- Agent transfer & manager monitoring
- Marketplace integrations
- 2400 messages/min
- Shopify & WooCommerce integrations
- Dialogflow chatbot integration
- Shared team inbox
- Per template message charges(charged separately): marketing, utility & authentication
Pro
Everything you need to get started with your business
- All features in basic plan
- Upto 100 tags
- Upto 20 custom attributes
- Campaign scheduler
- Campaign click tracking
- Smart agent routing
- Campaign budget analytics
- Project APIs
- Custom agent rules
- Carousel template click tracking
- CSV campaign scheduler
- Google sheets integration
- Birthday automation message
- User access control
- Automatic failed message retry
- Per template message charges(charged separately): Marketing, utility & authentication
Enterprise
For high-volume teams with custom needs
- All features in pro plan
- Recommended for brands with 1 million+ users
- Unlimited tags
- Unlimited attributes
- Downloadable reports
- Dedicated account manager
- Priority customer support
- Webhooks
- Higher messaging speed
Add-Ons (charged separately)
Get started with virtual number & drag & drop flow builder
UK virtual number
Buy UK virtual number for WhatsApp business API (Requires tax documents for KYC)
- UK number (Eg. +44 7XXX XXXXXX)
- Use this number to get WhatsApp business API via Yapee.AI
- No need to maintain SIM card
- Free onboarding call
Important pricing terminologies
Let's make WhatsApp API pricing easy to understand for you!
Customer service window
When a user sends you a message, a 24-hour support window begins. Each new message from the user resets this window. During this window, you can respond freely without additional charges and you can respond with any free form messages. Also, utility templates delivered within this window won't be charged.
Unlimited free service messages
Each business using Yapee.AI receives unlimited free service messages. Businesses can reply to user messages without incurring any charges; it's completely free.
Marketing messages
Marketing messages include all promotional messages, offers, product updates. Each marketing message delivered costs £1.09/ message (for UK users)
Utility messages
Utility messages are transactional in nature and include messages for delivery updates, transaction receipts, reminders and more. Each utility message delivered costs £0.145/ message (for UK users). Utility templates delivered within a customer service window won't be charged.
Authentication messages
Authentication messages include messages used for verification purposes such as OTP, account registration and account recovery. Each authentication template message delivered costs £0.145/ message (for UK users)
Service messages
Service messages includes all user-initiated messages related to customer support, Chatbot support & queries asked by users. Service conversations are free for all businesses using Yapee.AI.